$34.08
A beautiful rose quartz sphere in a soft, delicate pastel pink. Smoothly polished with a lovely gentle energy and natural charm.
Weight: approx. 229g
Diameter: approx. 54.8mm
Stand not included
Perfect as a display piece, for meditation, or simply for those who love soft pink crystals.
Believed properties:
Rose quartz is often associated with love, comfort, and emotional warmth. It’s said to support self-care, compassion, and calm.
You’ll receive the exact sphere shown.
Photos are taken in natural daylight to best show the colour and detail, but please note that colours may appear slightly different on different screens.
Back To Store
https://www.etsy.com/uk/shop/Crystalserendipityuk
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Privacy Policy
This Privacy Policy describes how and when I, Amanda White, Director of Crystal Serendipity UK, collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy.
Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.
Data Retention
As a seller on the Etsy platform, I do not have the option to delete or anonymize customer data directly. Etsy, as the hosting platform, retains customer data in accordance with their own data retention policies. Once the transaction is complete, I do not use your personal information for any purpose other than to fulfill your order and complete the delivery process.
Please note that any data retention and handling beyond the completion of your order are subject to Etsy's Privacy Policy. For more information on how Etsy handles your personal information, please refer to Etsy's Privacy Policy.
Cookies
Please note that we do not use cookies directly on our Etsy shop. However, Etsy, as the platform provider, may use cookies and other tracking technologies as described in their own Privacy Policy. For more information on how Etsy uses cookies, please refer to Etsy's Privacy Policy.
Google Analytics
I use Google Analytics, a web analytics service provided by Google, to collect information about how visitors use my Etsy shop. Google Analytics collects and processes data to generate website usage reports, which help me understand and improve my shop's performance.
Please note that the data collected by Google Analytics is anonymous and does not personally identify individual visitors. However, Google Analytics may use cookies and other tracking technologies to gather information about website usage.
I do not use customer data collected through Google Analytics for any other purpose, such as marketing or promotional communications. All customer information collected through Google Analytics is securely handled and processed in accordance with Google's Privacy Policy.
How to Contact Me
As a seller on the Etsy platform, I am the data controller of your personal information collected for order fulfillment and customer support purposes. If you have any questions or concerns regarding how your data is used on my Etsy shop, you may contact me at crystalserendipityuk@outlook.com.
For inquiries or concerns related to Etsy's handling of customer data on the platform (such as data processed by Etsy itself, including cookies and analytics), please refer to Etsy's Privacy Policy and contact Etsy support directly.
Alternatively, you may mail me at:
Amanda White,
2 Knaggs House, Sutherland Grove,
Teddington, TW11 8TT.
😊 If you run into any issues, just reach out to us first, and we'll do our best to fix things! 🛠️ Remember, if you need to return an item, the return postage is on you. 📦 The most affordable way to send it back to us is via Royal Mail 2nd class post.
📭 If there's a problem with delivery due to an incorrect address or non-collection from the Royal Mail depot, we'll refund the item cost (minus delivery) or resend it at your expense. 🚚 We can even provide proof of postage costs if you need it.
Absolutely, but act fast! ⏰ Just tell us ASAP, and if we haven't processed your item, we'll cancel without any fuss. We totally understand!
No need to panic, we've got your back! 😎 We ship within 2 to 3 days, including weekends. We know your order is special, and we're happy to help track it down. We mainly use Royal Mail 2nd Class tracked, but you have other postage options at checkout.
Hurry and let us know! 🏃♂️ If your order hasn't shipped already, we'll gladly update your address.
Of course! 😊 If your order is returned, we'll refund the item cost, but the outgoing postage is non-refundable. 🫤
If your goods arrive damaged, no need to worry; we're here to help! Please get in touch with us right away.
📸 We kindly request photographs of the packaging and the damaged item. These photos will help us make a claim with the courier and get you a refund.🚚 To ensure we can offer you a refund or send a replacement, it's important we receive these photographs. This will enable us to successfully claim and resolve the issue.
In some cases, we might need you to return the damaged item (don't worry, we'll refund your delivery costs). This is for further investigation or to send it to our suppliers for assessment, depending on the item.
Our goal is to work together and find a solution as quickly as possible for you. So, let's team up
We want you to love your jewellery! ✨ That's why we happily accept returns for all jewellery items, except for earrings (due to health & safety legislation). But don't worry, if your earrings arrive faulty, we'll gladly accept a return. Just reach out to us within 14 days of receiving the item to discuss the issue. Your satisfaction is our priority! 💕🛍️
Smooth Delivery, Your Choice!
At Crystal Serendipity UK, we offer hassle-free EU shipping. Here's what you need to know:
No DDP:
We don't ship with Delivery Duty Paid (DDP). You may need to pay import duty based on your country's threshold for orders above that value.
DAP Shipping:
With Delivery At Place (DAP), you handle import duty and courier paperwork, giving you control over the process.
Tax Payment on Etsy:
For some countries, you can pay tax at checkout on Etsy, avoiding additional customs charges.
Your peace of mind matters! We take no responsibility for import charges, but we're here to guide you. Contact us for any assistance. Happy shopping! 🛍️✨
Refunds for Crystal Serendipity UK Faults: If we're at fault, no worries! You'll get a refund for unclaimed, rejected, or returned parcels.
Follow Our Returns Process: For other international parcels, follow our easy returns process. Just contact us within 14 days and return the item within 30 days to be eligible for a refund.
No Refunds for Unexpected Parcels: Unfortunately, we can't refund for unexpected, unapproved international parcels.
Returned Parcels: If your parcel comes back to us, we'll reach out to you. You can choose to You can choose to have it resent at your cost.
Import Duty Payments: If there's an outstanding import duty payment for unclaimed EU parcels or parcels returned reason, we'll deduct from your refund.